Legal notice
Description based on the Specified Commercial Transactions Act
| Distributor | AK TOKYO EXPORT LLC |
|---|---|
| Operation Manager | Inoue Kayo |
| address | 〒161-0033 4-8-30 Shimo-Ochiai, Shinjuku-ku, Tokyo |
| telephone number | 070-5600-6503 |
| Fax number | |
| email address | sale@aktokyoexport.com |
| URL | https://shop.aktokyoexport.com |
| Sales price | Please refer to each product page. |
| Necessary charges other than the product | ・Shipping fee: 1100 yen (tax included) nationwide. Free shipping for purchases of 20,000 yen or more (tax included). ・Cash on delivery fee: 550 yen (tax included) per order ・Bank transfer fee: Customer pays |
| How to order | Online orders only |
| payment method |
・Credit card and cash on delivery ・PayPal ・Rakuten Pay ・au PAY ・Amazon Pay |
| Payment deadline |
・Cash on delivery: Pay when you receive the product (cash payment only) *If payment is not confirmed within the deadline, your order will be cancelled.
*If payment is not confirmed within the deadline, your order will be cancelled. Once your order or payment is confirmed, we will ship within 1-3 days if the item is in stock. |
| Product delivery time |
・After payment is confirmed, items that are in stock will be shipped within 1 to 3 days. *We will contact you by email for made-to-order products, back-ordered products, and out-of-stock products. |
| Returns and Exchanges |
-As a general rule, we do not accept returns or exchanges due to customer convenience. ・In the case of a return due to an error on our part, we will bear the return shipping costs. If a replacement is not available due to it being a limited edition or discontinued item, we will issue a refund. Regardless of the reason, we cannot refund bank transfer fees, transportation costs, etc. |
Second-hand goods permit
| Company name | AK TOKYO EXPORT LLC |
|---|---|
| Secondhand goods dealer number | No. 304372521929 |
| Public Safety Commission permission | Tokyo Metropolitan Public Safety Commission |